Return policy

The Distance Contracts Act stipulates that consumers have the right to withdraw their purchase without giving any special reason within 14 days from having received the goods. When you return a product to the seller you are liable to pay the postage. You cannot return personalized products, for example if a name is inscribed on the item. Download, fill in and print out the appropriate form from the Swedish Consumer Agency (Konsumentverket) web site.
You will find it here:

Items that are faulty or have been damaged in transit will be replaced.
If that is the case, e-mail within 14 days of the receipt of the order.